Ross Creasy Email Address

Chief Information Officer

The Fidelity Bank Promise: To be the Number One Community Bank with the Best Customer Service in Town. \r\n\r\nFidelity Bank is a full service bank owned by Fidelity Southern Corporation (NASDAQ: LION), one of the largest bank holding companies based in Atlanta with $3.8 Billion in assets and over 1,500 employees. \r\n\r\nFidelity Bank is most proud of its continuous commitment to customer service and the Golden Rule which has led to over 60 retail branches reaching across Georgia and Northern/Central Florida. Fidelity's in-house processing, underwriting and closing has led them to be a top mortgage lender in Georgia and throughout the Southeast and Mid-Atlantic. Additionally, Fidelity Bank operates Trust Services as well as SBA, Commercial, Indirect Automobile Financing, and Construction Lending. \r\n\r\nMore information about Fidelity Bank and its products and services can be found at www.LionBank.com.

IT STRATEGIES THAT TRANSFORM, SUSTAIN AND SUPPORT HIGH-GROWTH ORGANIZATIONS.Diverse strategies that lead large on/offshore development teams, infrastructure and software engineering, drive transformation, platinum standard best practices, integrations, system revitalizations, efficiencies, scale and reliability. Led initiatives key to Capital One’s evolution from a 15K-associate credit card company into a global financial services leader. Whether via diverse sourcing models, process automation, platform consolidation, innovation or all of the above, ensure a customer-focused culture and high-performance teams that execute complex, multimillion-dollar projects in record time and cost. SKILLSFinancial Management/Control | Finance Platforms | BI | Post-Merger Integration | Finance/SCM/HR ERP | Risk Management | Agile | Process Design/Automation | Business Continuity/Disaster Recovery | Data Security/Network | Vendor Management/Negotiations | Off/Nearshore Operations | SDLC | ERPs | Desktop/Mobile | Resource Allocation | Telecom/Video | Windows Infrastructure/ADVALUE PROPOSITION☑ Build and lead organizations of all sizes, including a 850-member, $175M organizations from inception.☑ Strong Delivery improvements through use off Agile.☑ Motivate and develop teams with a 99% retention rate and 10% promotion rate.CAREER HIGHLIGHTS☑ Transformed global end user experience in one year with a 20% satisfaction increase, 20% trouble ticket reduction and 30% increase in 48-hour ticket resolution.☑ Drove significant simplification and cost reduction by eliminating duplicative technology platforms via an IT roadmap while driving scale.☑ Built and grew global organization 4.5X and spearheaded $250M Basel II transformation.☑ Delivered a single General Ledger through 5 acquisitions while also transforming the full Chart of Accounts to align to a financial services organization