Bryan Kavalecz Email Address
@leaffilter.com
Call Center Manager
LeafFilter North, Inc. is a construction company which specializes in Leaf Filter Professional Gutter Guard Installation, Gutter Guards.
Effective leadership to a large group including call center operations metrics, acheiving performance goals, workforce planning, quality assurance within an inbound and outbound call center. Coach and develop, conduct employee appraisals and reviews. Implement and enforce company policy and procedure. Understanding of mulitple computer systems and related software for call center operation. Provide supervision, guidance, creativity, recognition and motivation of multiple teams. Communicate with all levels of company on call center results, trends and forcasting. Review and improve all organizational functions to increase productivity and profitability. Conduct statistical analysis and reporting. Create and conduct sales driven materials to get Results.
Other people working at Leaffilter North:
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