Consultant and Advisor and Creating and Scaling Up Customer Success Organizations
A complete, modular SaaS platform that can optimize the speed, cost-effectiveness and ease of recruiting for any company using applicant tracking, recruiter CRM and social software services.
Many smaller software companies struggle with creating or expanding their customer success organization, which often includes technical pre-sales, professional services, account management and support. I can help. * Senior executive with over 20 years of software industry experience. * Creates global high-performance customer success organizations while in flight. * Extensive SaaS and enterprise software experience. * Drives top-line revenue and achieves high margins. * Understands all aspects of the software business; has a broad technical background. Relevant keywords: executive management, professional services, customer support, customer success, SaaS, financial services, technical support, pre-sales, solutions architect, PaaS, big data, in-memory data, software development, consulting, cloud, virtualization, systems management, Java, XML, Oracle, relational, RDBMS, enterprise software, components, semantic, scaling, recruiting.
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