Erica Peak Email Address

abcdefghij@jcrew.com

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Job Title

Senior Director of Customer Experience

Company

J.Crew

J.Crew is style over fashion and offers timeless outifts for Women, Men, and Children. It's sneakers with suits, color blocks & pattern-mixing, denim jeans with chambray. At J.Crew there's more than one way to wear an outfit.

Bio

Experienced leader with a special focus on customer insights, leadership development, training, and communication. Demonstrated history in the retail industry, with expertise in both store and direct/online experiences.

Last University

Went to Tennessee Technological University

Location

Is based in Louisville.

Twitter

https://twitter.com/ericakerns

Linkedin

https://www.linkedin.com/in/erica-kerns-86909414

Other people working at J.Crew:

Millard Drexler**********@jcrew.com

Liam Connelly**********@jcrew.com

Arvind ChavdaSenior Director of Ecommerce Applications

Derek YarbroughChief Marketing Officer J Crew and Madewell

Storm BairdSenior Director Human Resources Business Partner

Jason ManneringPortal and Integration Architect

Kathleen AllenHuman Resources Manager

Jeff RoseJourneyman Electrician

Daryn FosterSenior Manager Digital Marketing Email

R. GalvanSenior Director, Assistant Treasurer

Michaela WilcoxSenior Marketing Manager, Store Experience

Peter DooherSenior Vice President Digital

Diana LastellaSenior Vice President

Jing Sun********@jcrew.com

Jessica EbensteinVice President Total Rewards and Human Resources Technology

Mike LedouxSenior Director Global Logistics and Strategy

Linda ToomeyRegional Human Resources ManAGER

Marc SafferSenior Vice President, Information Technology

Jeremy Brooks Mba CpaSENIOR VICE PRESIDENT -- CHIEF ACCOUNTING OFFICER

Ruth RobertiCreative Services Consultant

Brett WhittManager, Third Party Returns and Liquidations

Katie ReppertDirector, Consumer Communications

Merryl BrownDirector, SAP MM, Systems Integration and Support

Suleman MaqsudVice President, Financial Planning and Analysis

Michael JacobsChief Technology Officer

Angie Michaels**********@jcrew.com

Michelle Garvey**********@jcrew.com

Tim GarnettVice President of Customer Care

Damien AlexeevDirector, Email and SMS Marketing

Lisa BrewerHead, Customer Growth + Ecommerce, NEOSTRATA and Exuviance Skincare

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