Jane Mahan Email Address

Director

About Interface Interface, Inc. is the world's largest manufacturer of commercial carpet tile. Its founder, Ray C. Anderson, served as co-chair of the President's Council on Sustainable Development during President Clinton's administration, from 1997-1999. For 42 years the company has consistently led the industry through innovation and now leads the industry in environmental sustainability. It is setting the pace for development of modular carpet using materials and processes that take less from the environment, and is well along the path to "Mission Zero," a 20-year-old company-wide promise to eliminate any negative impact it has on the environment by the year 2020. Interface's worldwide carpet manufacturing facilities maintain third party registration to the ISO 14001 Environmental Management System standard, and the company obtained the first-ever Environmental Product Declaration (EPD) for the commercial floor covering industry in North America. The company is recognized globally for its commitment to build environmental considerations into its business decisions.

With over 26 years of experience with Interface, I am currently the Director of Customer Experience responsible for developing and cultivating customer relationships through engaging and educational experiences. In support of the overall sales strategy, the Customer Experience team delivers unique experiences to over 1300 customers each year. As part of directing our team, I also manage our guest house Catawba and customer center, the AWAREHOUSE to provide memorable experiences for every customer to truly know Interface - the people, products and passion. I have held numerous sales and marketing positions responsible for driving business with both the U.S. and international sales teams. For over 10 years, I was an Account Executive solely responsible for initiating and developing the sales efforts in the Caribbean and South America. This role involved the introduction of product into these markets, developing both a customer base and a distribution network to establish Interface as the industry leader in these countries. Later transitioned into Multinational Sales Manager responsible for initiating and coordinating the multinational sales strategy of the U.S. and Canadian sales force working with over 120 account executives and five worldwide manufacturing locations. Prior to my current role, I directed Interface's Market Research for customer interviews, sales feedback, and analysis of market data for the development of sales direction for specific market segments. In service with my customer relationship skills, I have been a company liaison for many affiliated industry groups such as AIA, IIDA, and IFMA.