Market Development Customer Experience Engineer
We sell lightly damaged, repairable, high grade vehicles at all IAA branches
As head over the customer experience team, my goal is to disrupt the auction industry by providing our customers with the highest value and most innovative experiences. We analyze our customer’s needs, wants and roadblocks so that we can optimize every touch point with the organization. I work with operational, technical and marketing leaders to design and implement the ideal customer and digital experiences. Proven leadership history in IT, Marketing and customer service.
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