Ben C. Capriato Jr. Email Address

Vice President, Customer Advocacy and Insights, Operations and Oversight Manager

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Ben C. Capriato, Jr. An experienced leader both civilian and military – attaining rank of Colonel – with over 30-years of leadership experience, improved organizational performance, strategic planning, and problem-solving expertise built upon learning and development of leaders in both government and private sectors. Background includes zero findings during audits and exams for Servicemember Civil Relief (SCRA) program and accountability for $215 million of equipment and management of budgets up to $80 million, directing training and operations comprised of a total of 16,400 civilian and military resources. Track record entails consulting with human resource business partners (globally and enterprise-wide), senior level leadership and other stakeholders to design and development of programs that met organizational objectives through the use of action plans and metrics, while accumulating 6,000+ project management contact hours. Leadership | Operations Management | Strategic Planning | Innovation | Performance Evaluations | Training & Development | Risk Analysis/Mitigation | Talent Management | Complex Problem Resolution | Performance Evaluation | Project Management | Governance | Customer Service | Program Development/Management | Budget & Resource Management | Continuous Process Improvement | Cross-functional Collaboration | Policy & Procedure Implementation | Organizational Improvement | Continuous Improvement |Productivity Improvement