Sonia Boska Email Address

Director, Customer Experience

At HomeServe USA, our mission is simple: To free our members from the worry of home emergencies and repairs. And since 2003 we've been doing just that - providing homeowners across the country with affordable home emergency repair plans that protect you from the high cost of repair bills and get you the help you need when you need it, all with just one phone call. Our experienced U.S. based call center representatives are standing by 24 hours a day, seven days a week, 365 days a year to dispatch a local, licensed, and insured contractor to make critical repairs to your home's plumbing, electrical, and heating and cooling systems. We save you from the hassle of finding a contractor, and we protect you from high costs - that's because all covered repairs are completed at no charge to you up to your annual benefit, with no out-of-pocket expenses, no deductible, no service, trip or permit fees, and no paperwork for you to fill out."

Innovative and customer focused professional with extensive experience leading complex projects and change initiatives for national healthcare and telecommunications organizations. Established a track record of positioning organizations for increased success by driving organizational strategy and enhancing operational effectiveness. Natural leader – recognized by the executive team for ability to structure, plan and lead execution of large-scale and complex projects. Trusted advisor – rally support for high return technology investments and transformative process improvements. Skilled communicator – articulate processes and data in engaging, benefits-focused presentations.