General Service Manager
H&E Equipment Services, one of the biggest integrated equipment dealerships in the nation,
I’m a Hub General Manager for Advance Auto Parts in Independence, Missouri. In this role, I lead a team of 17 and have responsibility for the hiring, training, staff development, sales execution, sales growth, inventory control, and profitability of a $1.9 mm retail location. I am now on my second store assignment with Advance, having turned around an under-performing store and attaining/exceeding sales and profit goals in my first year. My present assignment has the added responsibility of being a hub location, which services 14 surrounding stores in addition to the commercial and do-it-yourself customers we serve. Before joining Advance Auto Parts, I worked for Auto Zone as a store manager with much the same results in that location - which led directly to my being recruited by Advance. With Auto Zone, I was instrumental in growing the commercial business such that we set two sales records for a store that had been in business for 16 years. I’m passionate winning. While I enjoy all aspects of my job, I truly enjoy creating customers for life. This is accomplished through training, coaching, and mentoring each team member to be customer-focused with a desire to provide unmatched service. Each customer won insures the continued growth and profitability of my business unit. I’m always interested in hearing from former colleagues, managers, or just interesting creative folk, so feel free to contact me if you’d like to connect.
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