Director of Project Management and Customer Service
Connecting People with Care through Wireless Communications
Dedicated process and solution oriented leader and strategist. Expert in retail operations, process optimizations, retail systems, project management, change management, sales and training.My retail career, has lead me to wear many hats, retail manager, trainer, web site developer, project manager, business manager and strategist. As a result, I have the ability to manage cross functional and multi-disciplinary projects and translate strategies into viable solutions. But truly, I can summarize my professional experience and business acumen to the following:- Don't be the same, be better - There is always a way to optimize the business- Leverage the power and strengths of your people - Can't do it alone- Obstacles don't exist to be surrendered to but only to be broken- Always rise to the occasion - It won't get done if you don't take the initiative- Be a visionary, the sky is the limit (be imaginative)- Embrace technology - it will make our lives easier- Do it right the first time - Plan it, develop it, implement it, support it and transition it- I speak French, English and Geek, and I can translate geek in the other two languagesSpecialties: Project management, process optimizations, strategy, change management, implementations, vendor relations, retail systems, retail operations
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