Steve Rutledge Email Address

Senior Vice President and General Manager, Engage Product Line

Genesys(r) powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry's #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Visit www.genesys.com.

•Executive with 20 years’ experience leading enterprise software companies through innovation and successfully launching new products. Passionate, hands-on, customer-focused, and strategically minded, with strong technical expertise, excellent financial, communication and presentation skills, and relentless determination.-Passionate about leveraging technology to improve productivity and satisfaction of enterprises, groups, users, and their customers. -Proven ability to operationally execute in product, marketing, and sales operations leadership roles, with track record of consistently exceeding revenue and EBIT targets- Charismatic leader that builds great organizations that have become role models for the rest of the business•Ideal Situations: Thrive in dynamic environments: high-growth, turn-around, re-positioning, launching new products, entering new markets, building new sales channels & partnerships, and organizational change management. Like Geoffrey Moore's "Dealing with Darwin" for different strategies for company evolution.•Roles: SVP Product Management/Marketing, SVP Sales Operations, Corporate Development, Sales Engineering•Career Experiences: Cross-functional leadership in high growth public and private companies. Extensive experience with product management & marketing, Sales Operations and Enablement, business development, B2B, CRM, change management & organizational development.•Public Company Experience: Intel Corporation (NYSE: INTC), Alcatel-Lucent (NASD: NOK), AT&T (NYSE: T)•Private Company Experience: Genesys (Permira and TCV-backed customer experience premise and SaaS platform and applications)MIT Sloan MBA, Stanford University BS Electrical Engineering