Arnaud Kraaijvanger Email Address

Interim CMO

Genesys(r) powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry's #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Visit www.genesys.com.

Arnaud is a seasoned marketing executive with 20 years experience. He has proven performance in strategic planning, alignment with sales, organizational development, and marketing execution across functional areas. He has deep domain expertise in demand creation, customer marketing, marketing automation, web strategy, customer satisfaction, partner programs, field marketing, and social media. He enjoys finding pragmatic solutions to complex problems and developing new programs and initiatives that have a direct impact on the business. His background has been international in scope where he excels in engaging partners, sales, and marketing groups from different geographies to drive marketing performance. Specialties: Marketing Automation, Message Development, Social Media, Thought Leadership, Global Demand Center, Corporate Marketing, Digital Marketing, Marketing process, Customer Satisfaction and Experience, Partner Programs, Marketing Communications, Digital Marketing, Lead Nurturing, Web Strategy