AVP-RTC Engineering
Genesys(r) powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry's #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Visit www.genesys.com.
Leading HR in technology companies through business & technology transformation and expansion in Asia. A critical aspect of these activities involves preparing and guiding leaders and employees through growth and change. The role and expectations of the Human Resource function itself continue to transform and expand. Successful Human Resource teams are not those looking to adopt best practices but who boldly redefine what they have to offer to meet the changing expectations of their own diverse workforce. I have had the opportunity to engage with such a workforce both in the companies I have worked for and in my personal time, as a volunteer Career Counsellor, coaching professionals, graduates and NSmen. It is important to me to be able to give back to the community through the knowledge, experiences and perspectives I have gained over the years. I look forward to contributing my views and experience in HR and career seminars, conferences and round-table discussions.
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