Senior-Level Operations Leader and Work-At-Home and Virtual Leadership and 20+ Years of Experience
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As a professional with more than 20 years of experience, I have found my greatest strengths in the areas of process improvement, team leadership, and project management.My accomplishments include:- Delivering the hands-on leadership and training needed to equip my staff with the tools required to complete all objectives and projects in a timely manner.- Identifying and capitalizing upon areas of improvement in current processes which have been proven to slash costs while improving customer satisfaction.- Leading the startup and development of call center environments by introducing standard operating procedures and initial staff training methodologies.My years of experience have equipped me with a strong background in virtual and work at home environments. As a self-starting professional, I am always eager to locate the next opportunity where I may apply my skills.
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