Donna Rita Goncharov Email Address
@davidyurman.com
Senior Manager of Customer Care
Explore our iconic jewelry designs and new collections at the official David Yurman online boutique. Browse a variety of jewelry designs for Women and Men.
CUSTOMER SERVICE AND CALL CENTER PROFESSIONAL with significant management and operations experience in call center, customer service / consumer care, consumer affairs and telemarketing services. Diverse experience includes managing outsourced vendors for corporate, launching an in-house call center, and developing and managing an outsourced service provider. Expertise includes: hiring and development of staff, equipment purchase, process management, procedure documentation and continuous process improvement. Specialties: Management, Call Center, Contact Center, Customer Service, E=Commerce, Program development, Vendor Management, Consumer Affairs. Industries: Luxury, Fashion, Consumer Products, Electronics
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