Senior Vice President, Operations and Customer Success
CyrusOne offers flexible & scalable data center solutions with trusted & tested proven, innovative technology that is known for providing exceptional service.
I am a results-driven and dedicated leader with a passion for building and developing high-performing teams. I believe people are the foundation of success and fully commit myself to creating a work environment that motivates, inspires and empowers those I am entrusted with leading. As Chief Customer Officer at CyrusOne, I am responsible for data center operations, physical security, customer success, and service delivery. I take great pride in the exceptional support ecosystem we have built for our customers in an industry that plays a critical role in the functioning of modern society. Building trust and long-term relationships through availability, reliability and exceptional service is at the heart of everything we do. Before transitioning to the data center industry, I spent 17 years in the telecommunications industry where I honed my leadership skills and gained valuable experience in customer facing and operational leadership roles. During my time in this fast-paced and ever-changing industry, I developed a strong appreciation for the transformative nature of technology and gained experience in navigating mergers, acquisitions, and divestitures. My professional journey has equipped me with a diverse set of skills and a deep understanding of how to lead and motivate teams to achieve their goals. Whether it's developing strategies, solving problems, or inspiring teams to greatness, I have an unwavering focus on creating positive outcomes for my team, the company, and the customers I serve.
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