Director Global Market Development and Customer Insights
Concentrix Corporation is a staffing and recruiting agency that provides global business services.
Tarun is a results-driven executive with diverse experience of over 17 years in Account Growth Management, Client Management, Sales & Marketing across geographies. He is the Global Director for Market Development and Customer Insights at Concentrix Corporation - A SYNNEX Corporation Company. Previously, Tarun was the Regional Lead for Business Services at Canon Singapore. Tarun had management responsibility for improving wallet share with existing customers and new customer acquisitions across industry verticals for South East Asia Region including India. He led a team with deep domain and practice competency. Prior to Canon Singapore, Tarun headed the strategic business unit for Transformation Services at Canon India. This business unit was chartered with delivering strategy and differentiated solutions for next generation customer experience and digital strategy. The group consisted of a cross functional teams that were responsible for evangelizing, building and implementing new platforms and solutions for existing and prospective customers. The team engaged with customers and partners to deliver next generation services for the front office that enable them to continuously provide an exceptional customer experience and cost optimization. Tarun is a senior executive with experience in multiple geographies including Asia Pacific, EMEA and the Americas. He has deep business development and operational transformation consulting experience in IT and BPO/ KPO space with exposure to Product Management, Marketing, Operations and P&L leadership in diverse industriesHe specializes in: Sales & Business Development, Account Management, Product Management, Transformation, Digital Strategy, Customer Experience, BPO, Client Engagement and Retention Methodologies.