Senior Manager Documentation
CitiusTech is a leading healthcare technology services and solutions provider, partnering with over 50 leading healthcare organizations
A Management Professional and an Agile Practitioner with more than 14 years of experience managing Technical, Content and E-Learning projects. Experience in the IT industry includes exposure to Software Documentation, Design, Usability Analysis, Market Research,Training Practices, Operations, Leading Teams and Managing Projects.Specialist in creating, and managing teams working on creating -- User Guides, Installation Guides, Implementation Guides, Project Release Notes- Response for Proposals (RFP’s), Sales Proposals, Marketing Documentation, Product Information Sheets- Corporate Mailers, Corporate Pamphlets- Project Designs, Website User Interface, Usability Evaluations, Portal Content Creation- Instructional Design, E-Learning Content, Instructor GuidesProficient at managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Experienced at resolving roadblocks, understanding business complexities and accelerating teams to self-sufficiency. Possesses excellent interpersonal, communication and organizational skills with proven abilities in relationship management & team management.Detailed knowledge of Software Development Life Cycle (SDLC) and Agile Development.Strong experience in Healthcare, Banking and Telecom domains.
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