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Mike Hickok Email Address


Job Title

Experienced Digital Strategist and Call Center Marketing Director

Catholic Health System

Our doctors provide healthcare to Western New Yorkers at our hospitals, primary care centers, nursing homes, and more.


A Marketing Director with 11+ years of experience in marketing operations including digital marketing, event marketing, call center marketing, and retail sales. Demonstrates collaborative leadership in management of multiple marketing departments and a cross-functional staff of more than 35 associates. Responsible for generating more than $5M in annual net revenue for a complex, five-hospital healthcare system. Direct experience developing integrated marketing functions from the ground up, identifying opportunities for process improvement and revenue capture, and optimizing marketing return-on-investment through conversions.

Last University
Canisius College
Based in Buffalo.

Other people working at Catholic Health System:

Michael GalangSenior Vice President and Chief Information Officer
Tom GleasonChief Operating Officer, Home and Community Based Care
Jim MillardPrincipal
Jeffrey Miller Cissp MbaDirector Information Technology Internal Controls, MBA, CISSP
Lisa CilanoSystem Vice President Finance and Chief Financial Officer Acute Care and Service Lines
Barbara McmanusVice President Marketing and Public Relations
Debra SciandraDirector Human Resources, Home and Community Based Care
Tisha LucianiSystem Director, Financial Services Operations
Marty BoryszakSenior Vice President of Acute Care
Joseph ScrivoDirector of Human Resources
Kendra HennesseyAdministrative Assistant Disease Managem
James Dunlop Jr.Executive Vice President and Chief Financial Officer
C. Healthc*****@chsbuffalo.org
Mary Farallo MbaSystem Vice President Human Resources Operations
Melanie GriffisManager Public Relations
Dawn CwierleyPublic Relations Manager
K. Gebhardtk*****@chsbuffalo.org
Peter CapelliChief Information Officer

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