Vice President, Digital and Data Management Systems
Changi Airport is an aerospace company that offers airport operations.
At Changi Airport Group, Joe Chiu works closely with key stakeholders to strategize, lead, develop and implement IT programs that are aligned with the company’s Digital Master Plan. He oversees two of the digital transformation tracks: “Connecting to Customers" Thrust, which aims to deliver highly personalized and user-centric services to customers, and “Innovation with Information” Thrust, that provides more data driven, relevant & timely info to customers & stakeholders with good use of data management, analytics & AI. Joe looks after various enterprise IT programs under the Technology Chapter, such as the enterprise portal & content management systems, micro-services, e-services, mobile services, kiosk services, instant feedback system & services, indoor location & way finding services, enterprise maps & enterprise customer relationship management services. Other key areas including enterprise data management (data lake, data extract/transform/load, data warehouse, master data management, advanced data modeling & analytics, business intelligence solutions and enterprise chatbots with artificial intelligence & ML capabilities. Other related Awards & Recognition: 1. SG:D Techblazer Award for the Best Adoption of Technology under the private sector segment in 2018, which is "the highest accolade for tech innovation and aims to provide recognition and endorsement to Singapore-based organisations that have exemplified the spirit of innovation in their development of tech products and services, or their use of tech to achieve excellence." 2. Digital Transformer of the Year for Singapore & the Asia Pacific Region as well as the Digital Trailblazers of the Year for the Asia Pacific Region by IDC in 2017 3. Innovation Awards for Excellence around Intelligent Data Disruption in 2017 by Informatica 4. National INfocomm Award (NIA) Award 2012 for the Most Innovative Use of Infocomm Technology (under the Private Sector) 5. SiTF Gold award 2012 under the Best Infocomm Productivity Category 6. MIS Asia 2012 Award under the Best Business Enabler Category Related Board Members: 1. Advisory Board member of the Future Travel Experience (FTE) Advisory Board 2018 to 2020 2. Executive Council Member of the IT Management Association (ITMA) Singapore 2012 to 2014