Senior Vice President Sales and Marketing
At Blue Jeans Network, our mission is to make video communications as easy and pervasive as audio communications, enabling more effective collaboration at work, at home, and on the road. Our cloud-based conferencing service enables people to connect with each other any time, any place, and from practically any device
Success in building and growing customer operations in a start-up environment. Leadership experience in SaaS Telephony, Wireless, and Satellite. Contact moragamike@gmail.com, 925-360-8592.Specialties: Building and managing 24x7 tier 1 and 2 support teams - at HQ locations, work-at-home agents, and U.S. and offshore call centers.Optimizing CRM work flows (e.g., Salesforce.com, Right Now, Sugar).Creating intuitive customer-facing Knowledge libraries (training videos, guides and FAQs).
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