Experienced Leader in Cloud Software, AI, and Machine Learning
Big Squidâs evolution was spurred by a common business challenge.
- 20+ years of experience in leading cloud software companies, professional services, customer success, and operations with start-ups to the Fortune 500. - Successful track record building/leading teams charged with leveraging emerging technologies and penetrating markets. - Served as executive leader for a small private equity-funded startup through acquisition Specialties: - Data Science/AI/ML: maximized ROI on data science initiatives with clients - Leadership: served as executive and leader for 60+ organization - Operations: managed customer success and sales ops teams including Salesforce and Hubspot implementations - Business Management: built from the ground up & ran $MM+ P&L services organizations. - Project Management: managed/delivered $MM+ development/enterprise application projects. - Services Management: headed the ground-up definition, design, & implementation of new services. - Process Management: designed and automated new business processes to increase revenue and profit - Domains: cloud, SaaS, data science, machine learning, AI/ML, process improvement, leadership, business intelligence (BI), knowledge management/analysis, customer experience, and contact centers.
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