Vice President, End User Technology
Beacon Health Options is a health improvement company that serves 47 million individuals across all 50 states and the United Kingdom. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our behavioral health care system faces today. Beacon is a national leader in the fields of mental and emotional well-being, addiction, recovery and resilience, employee assistance, and wellness. We help people make the difficult life changes needed to be healthier and more productive.
A senior leader, with proven success in building and leading high performing global teams, implementing innovative solutions, delivering quality services, creating a customer focused culture, and is adept at communicating effectively with customers across diverse organizations. Has the proven ability to lead teams in meeting business objectives, cost targets, and contracted service level agreements. Possesses a comprehensive understanding of service delivery and the skills required to overcome delivery challenges.Understands that it is all about people.Past areas of focus: Global Service Desk / Desktop Engineering / Desktop Support / Account Management / Outsourcing / Insourcing / Internal IT Support / Service Delivery
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