Tawanna Gillis Email Address

Sales Operations Analyst

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SUMMARY Motivated, team-oriented, and responsible Senior Data Analyst with significant experience in Business Operations, Sales Operations and Data analytics. Experienced in compiling, analyzing, and presenting data in various business structures. A team player who can work in a fast-paced environment that is focused, results driven, detail-oriented, solution-minded, autonomous and collaborative. CORE COMPETENCIES • Data Analysis • Key Performance Indicator Metrics • Advanced Microsoft Excel Skills • Data Mining • Dashboard and Operational Reporting • Gap and Root Cause Analysis • Forecasting • Requirements Management • Variance Analysis • Problem Solving and Critical Thinking Skills • Experience working with Senior Management TECHNICAL SKILLS •Relational Databases •Tableau •T-SQL •Teradata/EDW •SAS Enterprise Guide with Programming •MS Excel with VBA experience •MS Access •Business Objects •Power MHS •Facets/Topaz •SalesForce.com •Siebel/CRM •MS Word •MS PowerPoint Specialties • Strong analytical skills, practical, creative and possess the ability to pinpoint issues and strategically assess their business impact • Utilize business acumen to deliver analysis to support strategic key performance indicators • Capable of transforming large data sets into clear and comprehensible presentations to support business metrics and show business trends • Self-motivated with ability to work in a group or independently without supervision