Managing Director : Chief Information Officer of Contact Centres
With over 325 years of history and expertise in banking, Barclays operates in over 50 countries and employs approximately 140,000 people worldwide.
Global Business & Technology Transformation Leader with 20+ years of experience in designing and executing operational and technology strategies to create business value. Recognised as business partner who collaborates with all stakeholder to accelerate business transformation to deliver sustainable bottom line benefits. A motivational leader who commits to developing high performing teams who can operate in highly complex global environments. Core Capabilities - Building Organisations centred on creating Value - Driving Digital and Omni Channel Transformation - Contact Centre Cloud Transformation , AWS Connect, Salesforce - Digitisation, Automation and Lean Engineering/Optimisation - Building High Performing Cultures and Teams - Digital Payments Transformation - Desktop, CRM, Chat, Chatbots, Voice, Telecoms, Biometrics, Speech Analytics
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