Chief Technology Officer
Fun, on trend plus size clothing for women sizes 14 and up. Plus size fashion clothing including tops, pants, dresses, coats, suits, boots and more.
Respected technology executive with extensive, broad-based experience leading operations, projects and staff in information / digital eco-systems realignment and management. Proven track record guiding sizeable, cross-functional teams in the successful architecture, launch and support of leading-edge solutions that drive greater efficiencies, engagement, security, compliance, and revenue growth. Expert presenter, tactical negotiator, and results-oriented businessperson: able to forge solid relationships with business stakeholders, strategic partners, and vendors to build consensus across multiple organizational levels. Highlights: •Improved digital top line revenue by 22%. Delivered multiple strategic digital initiatives for Avenue Stores: Omni-channel order management and fulfillment, emerging digital channel capabilities (consumer mobile app / in-store tablet applications), and multi-brand site platform with shared cart/checkout. •Increased customer engagement touch points 5-fold and 15% growth in customer LTV. Partnered with CMO to expand customer analytics and engagement capabilities for Avenue Stores with leading customer data / engagement platform •Optimized IT operating functions, reducing expenses by 10% while improving service levels 35%. Completed transition of Avenue Stores LLC technology and fulfillment services from previous parent company in 16-month time-frame and on budget. •Successfully integrated multiple brand acquisitions with 130 operating locations into Finlay Fine Jewelry’s IT portfolio. Competencies and Specialties: Digital Commerce | Omni channel Strategy and Execution | Customer Experience - Engagement | Transformational Programs (ERP / POS / OMS / WMS) | Data Architecture - Business Intelligence | Software Solution Architecture (SaaS, cloud, on-premise) | Solution Delivery Leadership | M&A – New Business Integration | High Performance Team Development | IT Security and Compliance | IT Portfolio Assessments - Roadmaps | Financial Management and Cost Optimization | Project Portfolio Management | Stakeholder Relations | Vendor Relationship Management
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