Programme Director , Payments Change
AustralianSuper Pty Ltd is a financial services company that offers low fees and strong long-term investment returns.
Strategic CIO and Digital leader delivering business performance improvement in public and private companies across multiple industries, by driving business / technology alignment and simplifying complex technology challenges: - Proven IT Strategy, Infrastructure, Projects and Outsourcing discipline expertise - Successful Executive beyond IT in COO, Retail and Company Director roles - Experience delivering digital, analytics, CRM, mobile and billing transformation programs Key Skills include: - Creation and implementation of business aligned IT Strategy - Driving business transformational change (people, process and technology) - Delivering sustainable operational / productivity improvement - Stakeholder management, internal/external - IT and Customer Service Management with a business outcome lens - Sourcing and Vendor Management including offshoring - Leadership and Communication driving positive Employee engagement My career started in Telstra in the Infrastructure Services field gaining experience in all facets of Infrastructure delivery and operations ultimately leading the then largest IT operations in Australia. I then moved to lead the IT Strategy function and technology delivery for each major Business Unit within Telstra. In 2004 I was approached by Tabcorp to create technology shared services across their Casinos Division and then moved to be head of technology within the Tabcorp Australian Business. In 2007 I joined TRUenergy as COO of Retail and CIO, moving within two years to lead the Retail business. Major improvements in customer experience, establishment of a digital channel and increased profitability were successfully delivered. In April 2013 I joined Superpartners where I delivered order of magnitude improvements in administration processing prior to the company being sold in late 2014. I am currently responsible for Digital Transformation at AustralianSuper.
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