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Lee Buentello Email Address


Job Title

Director, Student Services Help Desk

Austin Community College

Located in the state capital of Texas, Austin Community College is a public, two-year college offering associate's degrees and certificates in more than 180 areas. Each year almost 70,000 credit and continuing education students take advantage of ACC's low tuition, small classes, convenient locations and great instructors.


*Service Strategies Accredited Certified Support Manager *Help Desk Institute Support Metrics and Measurements *Help Desk Institute Service Level Management *Austin Call Center Alliance Member *Business Process Improvement Six Sigma Methodology *High degree of versatility and goal accomplishment with the ability to recognize, analyze, and solve complex problems in a Global environment *Excellent understanding of Organizational Development and Servant Leadership *Team oriented with a passion to help others succeed and to develop a successful team *Proficiency in Windows, MS Office, Excel, PowerPoint, *Working Knowledge of National / International Hiring laws in US, Panama, and Latin America *Fluent in Spanish and Latin American Business / Cultural Practices *Outstanding communication, presentation, organizational, and Statistical Analysis Skills

Last University
Graduated from Park University
Is based in Leander.

Other people working at Austin Community College:

Nichole GoldenInterim Program Coordinator for OFAD
Jonathan LueInstructor of Programming and Software Development
Joyce Williams-JacksonAdministrative Assistant
Catherine NamourExecutive Assistant to the Executive Vice President of Finance and Administration
Dorado KinneyExecutive Dean Student Services
Josiah SpenceMedia Intern
Angela OubdaAssociate Director of Financial Aid
Judy Arriaga MbaBusiness Operations Analyst Programming and Data Analytics
Alfred PenaFaculty Service Center Austin Community
Molly MalcolmProfessor of Practice, College of Education, Educational Leadership and Policy Doctoral Program
Gary WesemanDirector Information Technology Infrastructure Services
Brette Lea****@austincc.edu
Mike MidgleyVice President
Jessica VessDirector of College Communications
Stanley GunnExecutive Director for Information Technology, University of Virginia Library
Theresa Harkins*******@austincc.edu
Mary A HarrisVice Chancellor, Institutional Effectiveness and Grant Development
Ben Ferrell Jr.Community College Business Advisory Consulting

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