Zack Bergreen Email Address

Astea International is a global provider of end-to-end service management software solutions that offer all the cornerstones of service lifecycle management.

I have over nine years experience in both Operational Security and Learning and Development industries. Throughout my career I have had the opportunity to work in many facets of the Security Service Department within Crown Melbourne Limited, as well as develop my skills as an accredited Trainer / Assessor and Workplace Coach.|With hard work and dedication I have been promoted from Crowd Controller to my current role as a Training Coordinator. Having worked in many areas of the Security Operation including; the Gaming Floor, Hotels, Food and Beverage, Special Events and VIP Protection, I have gained a wealth of knowledge and industry experience grounded in exemplary customer care. These roles have refined my skills and allowed me to operate within any public environment with confidence and ease.|Complementing my industry experience I am a vibrant, passionate and committed individual who focuses on delivering exceptional customer service. I enjoy working in a team based environment and possess the ability to work independently and proactively.