Security and Information Governance Officer
University Of the Arts London is an education management institution which offers tertiary education in art, design, fashion, communication, photography, graphic design etc.
I am a driven, hands on and cross-disciplined, professional in Information Assurance, IT Service Management (ITIL), Project Management (PRINCE2 practitioner), Infrastructure and Operations management. Experienced in delivery of pragmatic IT management and governance solutions in a demanding enterprise environment, based on communication, vision, structured approach and experience in both Service Operations and Service Management cultural and process changes. Specialities: Information Assurance framework development/alignment for PSN, IgToolkit, PCIDSS compliance, including technical configurations audit and change. ITIL Implementation and continuous improvement strategy, Operations Management optimisation, Change and Service Transition Management, Problem Management IT Service Profiling, Cultural changes, ITSM driven IT Projects delivery, ITSM alignment with GCSx/PSN IA conditions, N3/IgToolkit, PCI/DSS, BS7799/ISO27001/2, ISO20000
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