Nikki Sharan Email Address

Information Technology Director With Over 25 Years of Experience Aligning Technologies With Business Needs

American Institutes for Research, established in 1946, is a nonprofit organization that conducts research in the fields of behavioral and social science. The organization s research program includes study and analysis in various segments, including human development, health, educational assessment and international development. Its federal statistics division is affiliated with the National Center for Education Statistics and collects statistical data on public education. The organization also offers educational programs, such as adult literacy, professional development, training, technical assistance, computerassisted instruction, and higher and special education. It serves a range of industry segments, including foundations, private health care centers, corporations, universities, media, and federal, state and local governments. In addition, the organization publishes a variety of publications that carry updates and reports on latest research findings. American Institutes for Research is located in Washington, D.C.

IT Director with over 25 years of experience aligning technologies with business needs. Broad range of experience in full lifecycle project management and a passion for identifying and solving challenges. Experience with strategy development and implementation including migration off legacy systems to new technologies. Proven track record of identifying and establishing highly effective teams.Specialties: IT Service Management / IT Service Delivery / Help Desk / Staff Management / Telecommunications / Project Management / Call Center Technologies / Vendor Management / ITIL / Change Management