Faran Niaz Email Address

Chief Executive Officer and Founder

Abu Dhabi Islamic Bank (Official) is a financial services company which located in Abu Dhabi, United Arab Emirates.

With 25 years of hands-on experience of creating, fixing, establishing & transforming Customer Experience setups for large Global Banks across various continents winning multiple CX awards and creating a unique record of taking one of the Banks from 23rd position to No.1 Bank in CX in UAE in just 4 years and helping maintain top position for 7 consecutive years CX FUTURE is designed to offer unique techniques and solutions to create, fix & upgrade Customer Experience for all businesses who desire to move their CX to the next level based on Agile & Journey mapping techniques adopting new remote working norms to compete with Global standards. To transform and innovate with a futuristic vision to adopt modern CX Digital strategies and explore innovative trends that will define their CX in the Future! CX Future specializes in: •CX Consulting Services •CX Audit & Assessment (Maturity Models) •Voice of Customer Programs •Digital Transformation Strategy & Design •Employee & User Experience •Omni-Channel Contact Centre Experience •CX Master Classes & Customized Training Modules •Helping Organization prepare & win CX Awards & Global Recognition!