Coryn Patafio Email Address

Account Manager

Since 1972, ABS Technology has been providing our clients with the most advanced technologies available. Although times and technologies have changed, ABS maintains focus on providing cutting edge products and solutions to serve the business needs of our

Coryn Patafio * Patafio.Coryn@gmail.com * 973-650-4709Since entering the workforce, I have worked in business development and account management. As the Sales Leader and Account Manager, for Environmental StoneWork, I had been responsible for all current customer relationships and new business acquisition for the Southern Virginia territory. It was my role to act as a liaison between the corporate offices of our customers and the “boots on the ground.” I wore many hats- holding meetings both externally and internally and passing feedback in all directions to improve service. Being everyone’s advocate, all the time, it was my role to ensure customer satisfaction along with setting all expectations about the service we were providing. I worked to build and maintain trusting relationships with customers and my team to improve the customer experience. At ADP, I was on an Account Management Team. It was a pilot program ADP was testing. I was one of ten representatives selected from three different divisions to start a new initiative. I positioned myself as a Product Consultant running an analysis of current customers ADP services. Does what you have now still meet your needs? How have your needs changed? What can we do better for your business? Based on customer feedback and needs it was my role to make recommendations for additional service, upgraded service, or do whatever it took to save the account. I depended on good service and happy customers to refer new business to grow my business. In both these roles, I have been able to work directly with the consumer. I like to be on the front lines with my customers, I like that my customers trust me on a personal level and with their business. I am proud to be able to find the right solution to solve problems, not all solutions are cookie cutter. I am dynamic, energetic and hungry for my next opportunity, I am looking to be able to grow professionally with an organization.