Larry Marshall Email Address

Executive Director

7-Eleven is your go-to convenience store for food, snacks, hot and cold beverages, gas and so much more. Generally open 24 hours a day.

An analytical and transformative professional with numerous successes in IT Business Management, Applications Management, IT Infrastructure Management, IT Outsourcing Management (ITO/BPO), organizational governance, organizational communications, and Customer Relationship/Business Customer Management. A people oriented leader that excels in Human Resource Management (Personnel Management, employee relations, onboarding, HRIS, recruiting, talent acquisition, calibrations, succession planning and performance management.) A proven leader in ITIL Service Management (Incident, Problem, Change, Release, Service Level, Service Catalog, Availability, Configuration, Service/Help Desk and Financial). I have global experience in managing cross-functional teams and multiple vendors in providing/supporting technologies, as well as leading and managing enterprise programs/projects across numerous, distributed locations for highly successful global companies. Implemented and managed Project Management discipline and Enterprise Project Management Offices. I am an expert in organizational design resulting from multiple, successful work efforts to connect together frameworks such as ITIL/IT Service Management, ITO/BPO, Security/Risk Management and Portfolio/Program/Project Management into one holistic organizational model. Industry experience includes retail, medical, airline and food & beverage. Customer focused Operational and Capital Budget Management Strategic Planning Data Management Product Management and PDLC SLA Negotiation, Administration and Management Organizational Design Business Process Engineering Data Analysis SDLC