Louis Knowles Email Address

Senior Account Manager

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I am a seasoned sales account manager with 10+ years of team collaboration and staff development experience in the credit card processing and online medical booking industries. Recognized for demonstrating a natural aptitude for producing the highest amount of revenue in my department, as well as for building long-term relationships with clients, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded sales and performance goals, and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include business development, sales management, merchant services, and recruiting. Delivering superior administration on the latter areas of expertise requires utilization of effective communication, critical thinking, and problem-solving skills, as well as business acumen, client relationship management experience, digital strategy, and data analysis skills to support efficiency and maximum returns. Currently, I am the Senior Account Manager with ZocDoc. Under my leadership, I am accountable for prospecting and closing new business, as well as for fostering long-term relationships with clients for increased retention. I also act as a member of the Zocdoc senate where one of three people are voted on by peers to vocalize all improvements and issues to management. Additionally, I liaise with senior management, outside stakeholders, and clients to ensure the company’s operational support structure is driving the business forward with minimal expenditures.

Colleagues describe me as a progressive, driven, down-to-earth, technical, and strategic expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.