Jess Byrne Email Address

Founder

Zapier (YC S12) gives people internet superpowers by letting them easily connect and automate the apps they use. Partners, including Salesforce, Intuit, Google, and Dropbox, utilize Zapier to offer their customers integrations with over 750 apps. The Zapier Developer Platform enables developers to add APIs for private or public use. Our growing, remote team has members around the world. We are on a mission to make work easier. We face formidable technical hurdles, unique marketing challenges, and exciting brand and design opportunities that come with serving a vast multi-sided audience. We are hiring.

5+ years of experience in Customer Support with a focus on user experience/user research, customer success, and account management. I’m a strong believer in proactivity, customer advocacy, and have a talent for operational design and a commitment to efficiency. My management experience extends to several different areas of a company, whether it be with training and contributing to the success of freelancers, interns, or direct reports. My work style is energetic, reliable, & friendly. I bring creativity and enthusiasm for large, substantive projects with the ability to simultaneously juggle small, every-day tasks.