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Jaimene Patel Email Address


Job Title

Customer Insight Manager

Yoox Net A Porter Group

YOOX Net-a-Porter Group is an Italian Internet mail order retailer of men's and women's multibrand clothing and accessories.


I am a Consumer Insight and Research Consultant with over 18 years experience in designing and implementing consumer insights into businesses to help them identify key business opportunities and grow. Committed to working collaboratively with brands to provide bespoke, innovative research solutions, to effectively bring them closer to their customers and understand their evolving needs. I have a proven track record of working with small/start-up businesses requiring lean, innovative, creative research solutions, to established brands requiring expert senior consultancy. Specialities: Customer profiling, Voice of the Customer/ NPS Programmes, Panel Communities, Online Research, Focus Groups, Interviews, NPD, Mystery Shopping, Customer Experience Journey Mapping, Market and Competitor intelligence.

Last University
Graduated from Brunel University London
Based in London, England, United Kingdom.

Other people working at Yoox Net A Porter Group:

Alexis MauleDirector of Business Transformation, Net-A-Porter
Mark KnoopE-Commerce Operations Manager
D. Pod*****@ynap.com
Emma Gearye*****@ynap.com
Terry Swannt*****@ynap.com
Angela MarconatoGroup Treasury and Finance Director
Jonathan HowellsGlobal Head of Data Solutions Delivery
Carol Sommervillec*****@ynap.com
Camille Dorc*****@ynap.com
Valentina IannacconeSenior Affiliate Executive
Rachel Howardr*****@ynap.com
Lea Bayerl*****@ynap.com
Hannah Coleh*****@ynap.com
Rachel Costar*****@ynap.com
Matt Dowsonm*****@ynap.com
Rashida MeggettDeputy Online Style Editor
Emily Docktore*****@ynap.com
Jess Chiversj*****@ynap.com
Vikki Kavanaghv*****@ynap.com

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