Customer Insight Manager
YOOX Net-a-Porter Group is an Italian Internet mail order retailer of men's and women's multibrand clothing and accessories.
An experienced customer insight professional with 10 years experience in qualitative and quantitative global consumer research. A proven track record of developing and implementing innovative research which position the customer at the heart of the business and identifying key business opportunities and return on investment Specialties: Customer profiling, voice of the customer, market and competitor intelligence, panel communities, online research, NPD, luxury retail, strategy planning
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