Mark Ramshaw Email Address

Information Security and Risk Manager

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Highly motivated and organized IT Professional with 17 years of experience managing security, systems design and administration for enterprise network environments. Focused on successful project implementations, within time and budget expectations, while achieving and maintaining a high degree of customer satisfaction. - Extensive knowledge of LAN/WAN network administration and support of Microsoft Windows environments - Exceptional troubleshooting, analysis, optimization and documentation skills - Resourceful and determined problem solver; anticipates potential issues and solutions - Demonstrated ability to research, design and implement IT initiatives that promote awareness, mitigate risk and increase reliability and accountability in a timely and cost-efficient manner - Works well independently and in team settings, possesses the ability to interact effectively with all levels of management and other staff - Analytical thinker with strong verbal and written communication skills, ability to communicate complex technical issues, leads/trains/mentors team members as needed Technical Summary Hardware: IBM/Lenovo/HP (Desktops, Servers, Notebooks), HP Enterprise 3PAR and EVA Storage Solutions, Barracuda Networks Spam and Web Application Firewalls, SOHO Gateway Routers and Enterprise (Cisco) Wireless Access Points, ADIC/HP Tape Libraries Systems: All versions of Windows Server (2003 through 2012 R2) and Desktop OSes (XP through Windows 10), Linux, VMWare ESX Server Protocols: TCP/IP, DNS, WINS, DHCP, SMTP, PPTP, SSH, FTP, SNMP Software: Active Directory, Microsoft Exchange Server, Veritas Backup Exec, Enterprise Anti-Virus (ESET, McAfee, Sophos and Kaspersky), Patch Management (Shavlik, WSUS), Pointsec for PC, Enterprise Vault, IIS, VMWare Workstation and Fusion, various tools for Data Recovery, Anti-Malware, Protocol Analyzers, Port Scanners, Vulnerability Assessment and Password Auditing, Microsoft Office