V Australia offers a range of services for our Guests who require special assistance. At V Australia we are committed to the carriage of Guests with specific needs in a safe and enjoyable manner. Our goal is to make your travel as comfortable as possible throughout your entire journey with V Australia. We want our Guests to feel at ease with every part of the travel process, from the moment you phone our Guest Contact Centre to your arrival at your destination. To allow V Australia to provide you with the best possible service we need to know in advance about any special requirements you may have. Doing this gives V Australia time to ensure arrangements are made so that you have a hassle-free and comfortable journey. If you have any enquiries about our service or wish to make a booking please contact our Guest Contact Centre. When making your reservation simply inform the reservation agent of your special needs. Our agents are trained to accommodate the special needs of our Guests. If you are not sure, please feel free to ask them what assistance is available and inform them of how your needs can best be met.