Kevin Hayes Email Address

Executive Administrator

The U.S. Agency for International Development (USAID) is the principal U.S. agency to extend assistance to countries recovering from disaster, trying to escape poverty, and engaging in democratic reforms.

Seeking a position where my diverse business and technical skills contribute to the success and growth of the organization. Relentless Attitude to be the best! I am Results/Resolution-oriented, with diverse background in management and customer service. I am dedicated to providing excellent customer service, HR support, client support, and making operational and procedural improvements. In addition, I am a hard-working, ambitious, recent College Graduate with more than 6 years' successful experience of superb leadership and interpersonal skills with recognized strengths in Team management and productivity, quality assurance and service, account maintenance and management, problem-solving and strategic-thinking, sales staff support, and planning/implementing proactive procedures and systems. ****MY T-MOBILE USA AWARDS AND ACHIEVEMENTS:  2009, 2010, 2013 InCrowd Winner- Customer Service & Sales award for exceeding specific objectives for the Year.The IN Crowd Award only recognizes the top 10% in each call center  2012, 2011, 2010, 2008 InList Winner - Customer Service & Sales award for exceeding specific objectives for the Year.The IN List Award only recognizes the top 2% of your eligibility group in the Entire Nation.  2009 PEAK Achievement Winner- TMobile‘s ultimate form of recognition, acknowledges employees who have made a profound impact on the annual operating objectives while demonstrating “How We Play.” Awarded by the Executive Leadership Team.  Exceeded corporate target for customer satisfaction for 11 months in a row for 2013