Senior Vice President, Digital Banking
UNIFY offers a wide selection of financial products and services to assist you in making the important financial decisions you face throughout life’s many different stages. First auto loan? First home loan? Trying to start a business and need a personal loan? DON’T FRET! UNIFY has what you’re looking for, and we offer it at a competitive rate. \r\n\r\nIn addition to loans, UNIFY provides a better banking experience with online banking tools including check deposit through our free UNIFY app, free transfers between your accounts and external accounts, and even a free electronic bill service. Accessibility and member satisfaction are our focus, whether you are phoning our 24/7 Contact Center or visiting one of our branches nationwide. \r\n\r\nBut wait! UNIFY doesn’t stop at great member service and financial products, we also are a GREAT company to work for! We have opportunities nationwide offering competitive salaries. We believe our team members are our best asset, and so we take care of our team members with a generous benefits package including 100% education reimbursement, a 401k plan with an employer match, and even a zero interest wardrobe loan to help look your UNIFY best. Not to mention, when you work at UNIFY, your medical benefits starts when you start; we offer medical, dental and vision insurance beginning on your first day of employment.
I am an accomplished leader at innovating and growing successful technology businesses. As Senior Vice President, I lead the strategy and delivery of digital products and payment solutions for the credit union, helping to make digital the preferred channel for our members. I lead organizations that gets things done - we were the first credit union to provide members the ability to buy and sell cryptocurrency from online banking, we lead innovation to provide blockchain authentication for our members, and we've brought high-value features to the digital channel such as real-time external account linking, balance transfers, mobile-first online account opening, integrated contextual help guides, virtual support chatbot, integrated target marketing, online appointment scheduling, and online card transaction disputes. We've advanced usage and analysis of data to drive business decisions, remove friction from member experiences, and identify opportunities to meet the financial needs of our members. Digital engagement is up, and financial transactions and engagements from the digital channel continue to grow rapidly. As Vice President / General Manager I built a digital business line to be a market-leader with more than 1,000 clients and $50M in revenue. I have launched more than a dozen technology solutions and have a deep background in online financial products for consumers: Online Banking, Bill Pay, Lending, Account Opening, etc. As division Vice President of product management, I helped establish a product management center of excellence and directed product growth strategy for a $500M portfolio, enabling year over year increase in add-on sales. My passions include growing products and organizations, solving problems with technology, and leveraging data and analytics to surface meaningful business insights to drive both strategic and tactical planning. Core competencies include: • Product Management • Digital Innovation • Strategic Planning • P&L Management • Pragmatic Marketing • Pricing Strategy • Data Analytics • Data Visualization • Portfolio Governance • Business Development • Business Cases • Program Management • Sales & Pipeline Forecasting • Vendor Management • Excel, Access, Power Query • Management of all business functions… design, development, technical support, client services, customer service, operations, product, business analysis, pricing, P&L, go-to-market, etc. • Management of small and large organizations (5 – 80+) across multiple locations
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