Ben Littler Email Address

Senior Product Manager

TurnKey provides guest servicing and management, and property management to owners, but TurnKey is not a maintenance company. A Our employees are not trained contractors or repair people. A We handle a 24/7 call center, reservations management, guest support, regular housekeeping scheduling and inspections, dispatch of qualified maintenance personnel, monitor internet up-time, indoor temperature when equipped, pool temps when equipped, maintain electronic locks, etc. A During inspections we will restock consumable items like soap, toilet paper, shampoo, and even perform simple maintenance like changing remote control batteries or light bulbs for lamp fixtures or ceilings 8aEUR(tm) or lower in height if spares are available on site.

Accomplished product manager and product leader with 10+ years of experience in SaaS and consumer software product management, agile project management, and product design. Extensive experience in taking mobile, web, and enterprise products from 0 to 1 to 2. I bring people, ideas, and information together to create high-value solutions to complex problems. Director Product Management | SaaS | B2B | B2C Email: ben.littler@gmail.com Highly experienced product management leader with over 10 years of delivering high-impact digital products, leading product teams, and maximizing growth opportunities for startups, mid-size, and public companies. Skilled in product strategy and execution, agile development methodologies (including Scrum and Kanban), and product design. Excellent communicator and accomplished in cross-team collaboration and building effective relationships with internal and external stakeholders. Customer and user-focused and proficient in quantitative and qualitative data analysis. AREAS OF EXPERTISE + SaaS + Enterprise + B2B + B2C + Travel & hospitality + Marketplaces + Vacation rentals + Ride share + Food delivery + Salesforce + Native, web and cross-platform apps + Remote team management & collaboration CORE COMPETENCIES + Product Management + Project Management + Data Analysis + Agile Development including Scrum + Market Research + User Research + Product Strategy + Product Vision + Strategic Planning + Product Design & UX CAREER HIGHLIGHTS + Launched a successful education startup which teaches high school students product development and product design in a startup-style environment + Established and led the product team at a growth-stage startup while also building and shipping scores of high-impact products for internal teams, vendors, and consumers + Designed and built an automated ordering system and restaurant point of sale integration for an on-demand delivery co which unlocked significant operational improvements and revenue growth + Designed, launched, and scaled a hotel software platform to over $5M in revenue and 4k+ customers + Designed, launched, and scaled a payment platform to $250M+ in volume A FEW LAST WORDS If I had to boil down my career to just a few things that really matter, it would be these: when you can deliver an experience that is simple while still solving a complex and urgent problem, magic happens; nothing is more humbling and satisfying than someone whose life is better because of the work we do; it’s my team that is responsible for creating amazing products -- I’m just the guide. -Ben