James Villela Email Address

Senior Director, Software Development, Supply Chain and Enterprise Applications

Trader Joe's is a neighborhood grocery store with amazing food and drink from around the globe and around the corner. Great quality at great prices. That's what we call value.

I am an Information Technology Executive that re-positions IT to become a hub of services, information and innovation. I deliver results by having the right people, effective activities and appropriate technology. Through partnerships with other business managers, I improve productivity, cut processing time, and reduce costs all with the purpose to improve sales and customer satisfaction. ★ Created tools to measure progress (and catch errors) in Purchasing, Catalog Distribution, Accounting and IT ★ Reduced backlogs so that 99% of orders ship complete. ★ Lifted website to top 300 web retailer. ★ Turned around a Software as a Service (SaaS) company nearly doubling subscription fees. ★ Launched e-customers, electronic invoicing, technology based products, mini-catalogs, marketing analytics and other initiatives to drive sales. Specialties: IT restructuring, Transformational Leadership, Shared Services, Strategic Outsourcing, Cost Reductions, Process & Productivity Improvements, P&L, Supply Chain, Customer Service, Accounting, Bids & Proposals, Negotiations, E- Commerce, Enterprise Solutions / WMS, SaaS, Cloud computing