Daniel Buckner Email Address

Director of Information Technology Operations

thyssenkrupp Materials is a mining & metals company providing metals processing and metallurgical laboratory services.

A collaborative Information Technology executive with over 28 years of progressive experience leading Strategic Planning, Infrastructure, Operations, Project Management, Cybersecurity, and System Development initiatives across multi-billion dollar enterprises. CORE STRENGTHS: * Strategic planning and technology roadmaps aligned with complex business goals * Relationship building across all levels of the organization * Process improvement and optimization * Building nimble and innovative technology teams * Driving teams to strive for excellence, lead by example, and operate with a sense of urgency CAREER HIGHLIGHTS: * Built an IT Operations department providing 24x7x365 support for complex enterprise infrastructure, systems, and critical business processes * Implemented a $40M Lawson ERP solution and transformed business processes resulting in $6M annual savings * Created a strategic plan for system consolidation and reducing infrastructure footprint resulting in a $1M annual savings * Built a Strategy & Planning department focused on creating IT strategies and roadmaps aligned with critical business objectives * Established a vendor management program enforcing service level agreements, realizing significant cost reductions, and a consistent process for managing vendors FUNCTIONAL EXPERTISE: Strategic Planning / Technology Roadmaps; IT Governance; ERP / Lawson / PeopleSoft / Microsoft Dynamics GP; Program Management / Project Management (Agile and Waterfall Methodologies); SDLC; Data Center Management / DCIM; Vendor Management / Contract Negotiations; Budget Management / CAPEX / OPEX; Business Continuity Planning / Disaster Recovery; Change Management; ITIL / IT Service Management; Customer Relationship Management (CRM); PCI DSS / HIPAA / PII; Customer Service / IT Help Desk; Cloud Migration; Cybersecurity INDUSTRY EXPERIENCE: Payment Processing / Financial Services; Software; Healthcare (Payor and Provider); Professional Services / Consulting; Automotive