Marylou Grimaldi Email Address

Vice President Sales and Service

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Over 20 years of experience in sales , customer experience, loyalty, acquisition, retention, relationship marketing, payments, direct marketing both in digital and traditonal channels within the financial services , media and airline industries. Senior business sales and marketing leader with a passion for innovation and driving results. Successful in creating winning strategies through customer-focused programs and solutions across a variety of industries including travel, media and financial cards. Track record of delivering results, building relationships, driving customer acquisition, retention and loyalty through innovative marketing efforts and best in class customer experiences. Seasoned Marketer with strong leadership, team building and cultivation skills combined with strong digital marketing and sales experience. An Expert channel manager with specialization in online and telephone sales as well as partnership marketing. Experience also includes budget management, goal setting and incentives.