Scott Caldwell Email Address

Chief Executive Officer

The Resource Group is a business transformation services organization that provides User-Directed Strategic Sourcing™, Operations and Logistics, and Change Management solutions to healthcare providers. We are honored to serve the hospitals, physicians, and clinicians who deliver care to their communities by partnering in a spirit of excellence, collaboration and respect. Our solutions reduce expenses and deliver value to healthcare providers through a combination of: A competitive contract portfolio that is developed in collaboration with end-users and sourced by professional negotiators Sustainability of value through dedicated implementation resources, optimization of your operations and logistics network, and tools to audit and measure value Through the interaction with end-users, The Resource Group also identified a gap between the traditional scope of healthcare supply chain and the breadth and depth of services from organizations with leading supply chains. In order to demonstrate that supply chain was broader and more complex than the healthcare "req to check" process, The Resource Group developed the Focus 7™ as a comprehensive approach to managing the end-to-end supply chain. The new "Requisition to Satisfaction" process recognizes that the true measure of success in healthcare supply chain is end-user satisfaction. Our Participants have improved their bottom line by 50 - 200% through the User-Directed Strategic SourcingTM model. While cost reduction is critical, The Resource Group recognizes that the true measure of success in healthcare supply chain is end-user satisfaction.

The Resource Group is a change management organization that lowers the cost of providing quality healthcare by continually innovating resource and supply management. The Resource Group achieves this, first and foremost, by listening first and committing to service excellence. Hospitality to physicians, clinicians, and patients is the foundation of The Resource Group. Scott Caldwell, with his unique combination of experience in hospitality, sales, and consulting, was the architect of The Resource Group's User Directed Integrated Solutions which encompasses Operations and Logistics Optimization, Strategic Sourcing, and Change Management. At its inception in 2009, Scott identified two factors that would drive success: a holistic, broader approach to resource and supply management and a focus on hiring the right people. This unique model has delivered over $1.2 billion in annual cost reduction to The Resource Group’s clients.