Operations Manager
The Refinery is a creative ad agency specializing in print and a/v advertising with a focus on the entertainment industry. Clients include AMC, Bravo, Dimension Films, Disney, Focus Features, Fox, Genius Products, HBO, Oxygen, Paramount, Sony.
I have been a part of the amazing teams at The Refinery, New Act Travel, and Travel Edge to name a few. As an accomplished, integrity-driven professional, I bring a high level of expertise in Travel and Project Management. My core competencies encompass building strong business relationships, adapting to new tasks, planning memorable experiences, managing budgets, and adjusting to rapidly changing workflows. My favorite projects require the unraveling of complicated, cross-functional business challenges and identifying a creative, smooth, and efficient operational foundation that allows the operation to scale effectively. While at the ACPA as a member of the Board of Directors, I initiated the first Travel Division giving the organization VIP access to the Top Travel Industry Professionals, as well as implemented all Travel Division guidelines for the FAM trips and promotional travel destinations. I held the position of Director of Speakers & Venues for 5 years and, during that time, organized memorable events for our members at LA's hottest venues and booked informative speakers & entertainers. In addition to work, I have also found some time to pursue Higher Education endeavors. At the University of California, San Diego – San Diego, California, I earned a Bachelor of Arts in Communications and minored in Visual Arts. For more insights into my KSAs (Knowledge, Skills & Abilities), please continue reading my LinkedIn Profile. If you would like to connect and meet with me, you can reach me via e-mail at ann@gradou.com. Thank you very much in advance for taking the time to learn about me. Have a great day! - 13 years working with elite travel partners. - 10+ years as a celebrity personal assistant & estate manager. - Director of Speakers & Venues for ACPA from April 2008 - December 2012. Planned monthly meetings at exclusive clubs, hotels, restaurants throughout LA for celebrity assistants.
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