Hans Malmstrom Email Address

Head of Enterprise Architecture Sweden Information Technology

Bringing the world closer - on the customer's terms. We are the new generation telco

With more than 20 years’ experience of product development, change management, business strategy and IT in different management positions I have a lot of hands-on expertise in the area. I have proven skills in building dedicated, engaged teams in a multicultural environment and have run projects and departments with 10-100 employees with full profit and loss responsibility.The experience from business, IT and product development projects have given me the ability to rather fast get the comprehensive picture and that enables me to put the right effort to most important issue/challenge that needs to be solved/ addressed in an organization or in the company customer processes.I can easily bridge the business demands to IT requirements and also understand what impact IT change will have on business and its processes I first of all see to the business benefits for the company and what consequences the activities/tasks have related to the long-term strategy. In my consequence analysis, the result impact on my co-workers/employees weighs heavily. A customer centric company’s largest assets are dedicated employees and effective processes.It can always be a bit more simple, more effective Specialties: * Leadership and Management* Team building* Business IT-management & IT-maintenance* BSS, OSS* Product development and Business development for B2C, B2B and B2O* IS/IT-strategy and how it is linked to the business/product strategy* Test strategy and requirement management* Business continuity processes* Cloud transformation projects and implementation of SalesForce.Com* Change management* SLA/OLA and KPI settings