Director of Customer Service and Fulfillment
Sundance Catalog Company (www.sundancecatalog.com) The Sundance Catalog Company offers a predominantly exclusive, eclectic mix of clothing, jewelry, accessories, and home decor through its catalogs, website, an outlet store and full retail stores in Corte Madera, Calif., and Denver. Founded in 1969 by Robert Redford, famed actor, director and visionary of independent filmmaking, to promote the works of artists and craftspeople, the Sundance Catalog Company has received multiple Catalog Age Gold Awards for notable creative, photography and unique product assortment. The Sundance retail division is one of several Sundance brand entities, including the Sundance Channel, the Sundance Film Festival, the Sundance Institute, Sundance Cinemas and the Sundance Resort.
Tim joined Sundance in 2000 as the Call Center Manager. Since this time he has taken on additional assignments, including full responsibility for the Distribution Center, Sample Room and company construction projects. Tim’s teams recognize the importance of guaranteeing a superior customer experience, both in the one-on-one interaction within the customer service center, and the efficient fulfillment of each anticipated package.
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