Head of Mortgage Arrears Advice Service
For over 20 years, we have been helping people in financial difficulty to become debt free. As we implement our three-year strategy, we aim to transform the futures of even more people in our society who are in, or at risk of, problem debt. With the support of our partners and stakeholders, we can make a difference to so many lives.
I am an extremely motivated and highly successful individual with over 28 years experience in the Financial Services Industry. I have a proven track record for delivering successful operational results as well as managing large projects such as off shoring and Lean implementation (Fully trained by McKinsey on a 121 basis over a 10 month period). I am a dynamic and inspiring leader who has repeatedly increased profit and performance through focus on staff motivation, key business drivers and customer experience. I am an excellent communicator with a logical and pragmatic approach to business and can deliver strategic and operational change in a fast moving environment. I am very focused and thrive on new challenges and opportunities. My aim is always to add value to any organisation.
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